Associate patient service
- Category: Office Assistant Jobs
- Location: Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 28K
- Published on: 2025/09/30
Communicating and coordinating with patient and the doctors.
l Managing calls and customer queries.
l Identify and assess customers’ needs to achieve 10/10 satisfaction rate.
l Error free billing (OP & IP) to be maintained.
l Build sustainable relationship and trust with customer
l Provide accurate, valid and complete information by using the right methods/tools
l Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.
l Follow communication procedures, SOP*s guidelines and policies.
l Take the extra mile to engage customers.
l Ability to multi-task, prioritize, and manage time effectively.
l To carry out any other task assigned by higher authority.
l Sending daily/weekly/monthly reports as specified by department head.
Job Type: Full-time
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
Food provided
Provident Fund
Schedule:
Rotational shift
Education:
Bachelor's (Required)
Work Location: In person
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