Associate | Storage Adminstrator

Company Name: Senior Infrastructure Analyst The Infrastructure India job installs, configures, and maintains IT systems software and hardware for multi-user server computers. Working independently under limited supervision, this job implements solutions for end user needs by ensuring the uptime, performance, resource availability, and security of computers are within established operational guidelines. This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms. Key Responsibilities and Duties • Performs complex analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices. • Acquires, installs, and upgrades computer components and software and planning for service outages and other problems. • Develops automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement. • Develops domain solutions and executes changes in line with the implementation plan. • Consults with senior domain administrators regarding the trouble shooting of day-to-day domain issues. • Configures multiple servers and associated routers to ensure their smooth and reliable operation. • Reviews documentation as it relates to domain configuration, routing, processes, and service records. • Creates current documentation of all equipment under operational control. • Coaches and mentors the work of lower level professionals. Educational Requirements • University (Degree) Preferred Work Experience • 3+ Years Required; 5+ Years Preferred Physical Requirements • Physical Requirements: Sedentary Work Career Level 7IC Sr. Storage Administrator TIAA is seeking a motivated, career and customer-oriented Senior Storage Administrator to join our team to begin a challenging career with our enterprise. This role will have responsibility for the operational management of all centralized storage technologies. This includes the various NAS environments, storage networks, back-up environments and all other technologies classified as a storage technology. In addition, they will provide support to the SAN/NAS global team. Responsibilities: • Monitor and maintain operational aspects for the Enterprise SAN and SAN arrays; network attached storage (NAS), and Block & Object storage technology in a mission critical business environment • Collaborate with various vendors to maintain equipment including firmware, service packs, security patches, etc. to ensure the maximum performance, security and availability of systems • Perform activities related to install, configure, upgrade and managing SAN devices and fiber switches • Execute FC zoning for development and production storage volumes • Manage NetApp snapshot and recovery methods for storage volumes, add and update shares, increase space, add access authority and participate in NAS data migrations • Ensure support of mission critical business systems of on-prem & off-prem Storage data for Production and Disaster Recovery readiness • Setup cross site replication of significant data for DR, perform disaster recovery activities for SAN and NAS throughout the year to be in compliance, fulfill all internal and external audits related to storage. • Perform volume replication and monitor overnight jobs and execute improvements, conducting evaluation reviews on capacity and threshold levels to identify performance issues adding capacity and space keeping the environment healthy and within thresholds. • Oversee IO performance of production along with development of databases LUNs, ensure backup methods are in place as well as tested for FC LUNs • Collaborate with APP teams, DBAs, Operations, and Server Administration to assure apt storage usage for D2D functions as well as large data migration projects. • Build, enhance, and maintain central configuration databases; tracks change requests, analyze, recommend and evaluate enhancements for Storage operational requirements. • Conducting and reporting on impact assessments for planned configuration changes on hardware and software. Perform configuration verification audits. • Troubleshoot problems, changes, incidents and OnDemand requests for the backup storage environment using the ITIL Service Management Model • Providing configuration management reporting and information and performing library control and product builds. Qualifications: Required: • Minimum of 3+ years of experience in storage network (SAN, NAS, NFS, CIFS or object storage) specializing in EMC Storage, and NetApp storage systems. • Two (2) years’ experience with fiber channel switches • Experience working with network cable mediums, optical fiber cable and connectivity types Preferred: • Ability to rotate on-call support when required (i.e. evening hours or weekends) • Five (5) years’ experience in BNA, StorageGrid, Netapp System Manager, OnCommand Unified Manager, Unisphere • Bachelor degree in Computer Science, Information Systems, Engineering and other related fields • Ability to use a Graphic User Interface (GUI) and operate a Command Line Interface (CLI) on a Linux or UNIX OS • Foundational knowledge of EMC VMAX, Isilon, Hitachi USPV, VSP and HNAS • Storage Administrator Certification, NetApp Certified Data Administrator and ITIL Certified • Experience with Cloud Computing such as AWS, Azure or Google • Experience with scripting, ansible, and metric reporting • Experience with ServiceNow or other incident/change ticketing systems Experience with Microsoft Office Suite (i.e. Word, Excel, PowerPoint, etc.) _____________________________________________________________________________________________________ Company Overview TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity. We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of Nuveen residing in Europe and APAC, please click here. For Applicants of Greenwood residing in Brazil (English), click here. For Applicants of Greenwood residing in Brazil (Portuguese), click here. For Applicants of Westchester residing in Brazil (English), click here. For Applicants of Westchester residing in Brazil (Portuguese), click here