Asst General Manager

Job description
$70,000-$80,000 per year

Benefits
• Medical/Vision/Dental
• 401k Savings Plan
• Competitive PTO
• Educational Assistance
• Travel Discounts
• Bonus incentive

Overview

Crestline Hotels & Resorts is currently hiring for an Assistant General Manager. The ultimate mission of this role will be to provide strong on-the-ground leadership to one of Crestline's multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies.

Positioned as one of Crestline's Key Operational Leaders, this is a phenomenal opportunity to:
• Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions
• Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space
• Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources

A strong predictor of success for the Assistant General Manager will be the ability to:
• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
• Develop cohesion with direct reports and maximize each one's potential
• Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
• Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary

Key Duties & Responsibilities
• Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) – your ability to understand these quickly upon hire and drive are key!
• Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days
• Familiarize yourself and be comfortable with all HR processes within the first 30 days – you will play a huge part in new hire onboarding and success!
• Staff Optimization – develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days

Education And Experience
• Bachelor's degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
• Computer skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
• Experience with hotel information systems required

Preferred Skills And/or Education
• Hotel experience
• Opera and M3 system experience
• Must have solid Operations Manager experience within a Select Service and/or Extended Stay property

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, ****** orientation, gender, identity, or disability status.

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