Job Description
Who we are?
At Inchcape Shipping Services, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Business Need / Purpose of Role
DevOps Engineer to drive engineering and automation into environment. To ensure continuous quality is in built into the software development process to minimize defect leakage by strictly adhering to shift-left QA principles and shift-right production testing. Automated approach into DevOps and using experience, recommend improvements and cost optimisation.
Duties and Responsibilities:
Review and understand ISS enterprise IT and applications architecture, product management and product delivery frameworks
Implement and transition from ground up automation and scale within AWS environments with IAC and terraform.
Focus on automation and orchestration of operational tasks.
Review and understand product specific architecture, design, and technology stack, define and setup development, test, release, update, and support processes for DevOps operations
Implement best practices across environments and CI process.
Configure DevOps tools and monitoring for automation and observability monitoring.
Site Reliability Engineering, implement processes for analysis and troubleshooting, monitor environments focusing on performance and availability.
Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline
Incident, Problem and Change management and root cause analysis
Coordination and communication within the team and with product stakeholders
Mentoring and guiding the team members
Ownership of DevOps projects and BAU
Monitoring and measuring user experience and product KPIs.
Flexible working providing support out of hours.
Knowledge, Skills, and Abilities
AWS Solutions Architect professional certification
Agile practitioner with great experience in using tools like Jira, Confluence
Expert level knowledge of DevOps tools like Bitbucket, Sonar Cube, Team City, Testrail and Ansible.
Expert level knowledge of telemetry and observability platforms like ELK stack, Grafana, AWS Cloud Watch and any other APM tool.
Database technologies preferably RDS Postgres, Aurora.
Infrastructure as code focused in Terraform.
Expertise in one or more technologies: XML, JSON, YAML
Pipeline as code
Rabbit MQ or AWS MQ.
AWS cloud native development using EC2, Lambda, S3, Simple Que Service etc.,
C#, .NET, NodeJS, Web API web experience
Scripting languages preferably python, PowerShell
Understanding of SDLC, ITIL processes beneficial.
Effective verbal & written communication skills
Excellent analytical, problem solving and trouble shooting skills
Strong collaborative and partner approach working with global teams.
Software engineering skills with high tech resilience
Agile development methodologies
DevOps mindset and Live site first approach.
Education/Experience:
6+ year of experience in AWS and DevOps tools for CI/CD pipeline and all the DevOps phases
Experience in configuration management tools such as Ansible.
Experience in coding and scripting solutions such as bash, python and power shell.
Experience in building containerization using Kubernetes or ECS with Docker.
Excellent knowledge of Linux and Windows operating systems.
