B2B Sales Representative

Benefits
Pulled from the full job description

Annual leave
Employee assistance program
Parental leave
Uniform provided
Work from home
 
Full job description
Job ID: 2+3762

Date posted: 07/06/2025

Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards:
$28.5+ base hourly pay rate
Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
Position type: Permanent Full-time, 76hrs/fortnight
Internal job title: B2B Generalist
Work model: Hybrid – 3 days on-site from IKEA Perth, 2 days from home, once established in the role.
Working hours: availability required between +:00am – 5:00pm (AWST) weekdays and alternating weekends.
Work from home requirements: A stable and fast internet connection is essential.
RECRUITMENT PROCESS
If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
If your application is progressed, you will be invited to attend a virtual interview with the hiring team.
About this work area As a B2B Sales Representative your responsibilities will include, but are not limited to:
Build and maintain strong, long-term relationships with local businesses, providing high-quality support across all remote channels – including live video – to ensure a seamless IKEA Business customer experience.
Use active remote selling techniques to drive growth, including proposing add-on products, cross-selling and upselling to secure long-term profitability.
Offer complete furnishing solutions, demonstrating a commercial approach in every customer contact, in order to maximise sales.
Collaborate closely with internal teams to ensure all parts of a business customer orders are fulfilled, updating customers on status and potential issues to see projects through to completion.
Proactively stay informed about products and services to align with commercial priorities and maintain the ability to steer sales.
As a B2B Sales Representative you are or have:
Passionate about home furnishings, motivated by sales growth, and eager to contribute to a high-performing team.
Previous inbound sales experience (B2B preferred), or a minimum of 2 years in sales, customer service, or key account management.
Confident and engaging phone manner, with excellent listening, communication, and relationship-building skills.
Proven ability to meet team KPIs and achieve sales targets.
Proficiency in computer systems and digital tools.
Exceptional organisational skills and the ability to multitask effectively.
A collaborative mindset, eager to share knowledge and insights within a team setting.
We need people like you At IKEA, work is so much more than a job. Come join us!