Branch Operations Supervisor

Job Summary

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in Downtown Edmonton is looking for a Branch Operations Supervisor to join their team!

The Branch Operations Supervisor provides supervision over the Branch Operations, including an increased level of responsibility in oversight for internal controls with the Branch Management team. High level on involvement in audit and implementation of regulatory policy and procedural rules and regulations.

What will you do?

Responsible for oversight and processing of all branch cash transactions, including cheques, Bankwires and for processing physical securities

Ensure Branch and Cage reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review. May review/sign off on some reports prior to submitting to the BM team for final sign off

Ensure the Branch Operations team executes the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls

Stand in as a branch designate as needed, signature guarantee documents and sign cheques

Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures

Assisting with participation in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practices

What do you need to succeed?

Must Have

Meticulous attention to detail and excellent time management skills

Exceptional written and verbal communication skills in

Confidence in explaining and instructing co-workers on policies and procedures

A professional approach to all situations to create a positive working environment

Ability to complete duties independently seeking out own answers and solutions

Nice to Have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Skills

Account Openings, Banking Operations, Critical Thinking, Data Administration, Detail-Oriented, Internal Controls, Office Tools, Supervision, System Applications, Teamwork, Web-based Facilities and Tools
Additional Job Details

Address:

10111 104 AVE NW:EDMONTON
City:

EDMONTON
Country:

Canada
Work hours/week:

37.5
Employment Type:

Full time
Platform:

WEALTH MANAGEMENT
Job Type:

Regular
Pay Type:

Salaried
Posted Date:

2025-07-04
Application Deadline:

2025-08-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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