Business Analyst|Windchill Administrator

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Company Overview:

Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.

Position Description:

Flowserve is seeking the best and the brightest to join its team of IT professionals. The Windchill Administrator will be responsible for installation, configuration and administration of Windchill systems and support product data development processes if any for product structure and BOM management, engineering change and release management, data management with Solidworks, Creo, AutoCAD etc,

Overall responsibilities include:
• Design and implement technical solutions for the Windchill system
• Working knowledge on installation of updates and system patches
• Administration and upgrading of Windchill CAD workers and servers
• Evaluation of log files and database administration
• Creation of work instructions and process improvements
• System performance monitoring, system setup, configuration and customization
• Establish relationship with subject matter experts (SMEs), business analysts, developers to understand complex business problems, perform application analysis

Position Requirements:
• Bachelor’s degree in information systems, computer science or related discipline with an information technology focus
• 5+ years of experience as a Windchill system administrator
• Experience with CAD data management for multiple CAD applications (eg. Creo, Solidworks etc.)
• Experience in working on Windchill PDMLink 10.0+ Experience in Windchill PDMLink installation, CPS patch update, cluster configuration
• Familiar with Windchill upgrade and rehosting process
• Experience in remote file server configuration and vaults (vaults configuration on azure storage)
• System maintenance that includes upgrades, patches, remediate security vulnerabilities and install new releases
• Execute daily/weekly/monthly maintenance of Windchill PDMLink
• Perform Windchill maintenance tasks (WindDU, WinRU etc.)
• CAD workers, Windchill workgroup manager installation and administration
• Visualization and publishing (AutoCAD, Solidworks, Creo, Adobe Experience Manager)
• Log and temp file cleanup and rotation
• Review server manager, method server and other logs for issues
• PTC system monitor administration, monitoring and reporting
• Support PDMLink support team on user issues
• Knowledge in Windchill business administration – access policy, lifecycle, OIR, workflows, change management etc.
• Perform issue resolution and root cause analysis
• Environment planning (monitor CPU, RAM and diskspace growth and plan for expansion or clean-up)
• Coordinate environment resources and schedules for development, test and production activities
• Maintain system administration documentation
• Strong communication skills

Req ID : R-7331

Job Family Group : Information Technology

Job Family : IT Business Analysis

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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