Call Centre | Outbound |no sales|
- Category: Telecaller Jobs
- Location: Brisbane, Queensland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 25K
- Published on: 2025/09/21
Temporary call centre position within the Transport & Distribution industry requires an individual proficient in customer service and communication skills, capable of handling client inquiries in a professional manner. The successful candidate will be based in Brisbane and will be a key player in ensuring customer satisfaction.
Client Details
Our client is a large player in the Transport & Distribution industry. The company excels in providing efficient logistics solutions and is committed to ensuring high-quality service to its clients.
Description
Outbound calling to members (not cold calling or sales)
Resolving customer inquiries and direct them to the relevant team
Documenting all call information according to standard operating procedures
Identifying and escalating priority issues
Following up on customer calls where necessary
Engaging with other departments
Maintaining customer databases
Profile
A successful candidate should have:
Prior outbound and inbound call centre experience
Strong verbal and written communication skills
Proficiency in relevant computer applications
Strong problem-solving skills
Ability to work under pressure
Good organisational and multitasking abilities
Customer service orientation
Job Offer
Opportunity to work in a collaborative and supportive environment
Temporary position until end of January 2025
Working hours Monday - Friday between 7am - 7pm roster
Based in Brisbane CBD
If you think you're the right fit and are excited about the opportunity to work in a busy Brisbane office, apply today!
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact 0412 304 053.
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