Child Protection Telephone Intake Worker
- Category: Legal Jobs
- Location: North York, Ontario
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 25K
- Published on: 2025/09/16
Key Responsibilities:
Complete initial information gathering and assessment of in-person telephone referrals regarding child welfare concerns
Complete initial and comprehensive searches and compile information regarding the child and family that focus of the allegation.
Screen for the presence of domestic violence, human trafficking during the initial assessment and gathering of referral information
Disposition each case within the timeline dictation by the Child Protection Standards
Follow up with the family and the referral community agency/resource where appropriate.
Maintain an understanding and adheres to all legislation, regulations, policies, procedures and standards of the Ministry and JF&CS.
Required to participate on the emergency after hours team rotation.
Perform other duties as assigned.
What You Will Bring:
MSW or BSW or equivalent Human Services Degree
3 or more years related experience in Child Welfare case management.
Authorized under the Ontario Association of Children’s Aid Societies (OACAS)
Knowledge and/or expertise in child protection investigative processes, community resources, clinical assessment, trauma informed – strength based practice
Experience with Child Protection Information Network (CPIN) database system, considered an asset.
Working knowledge of the CYFSA, as well as, the Child Protection Standards in Ontario, Ontario Child Welfare Eligibility Spectrum and Ontario Child Protection Tools Manual.
Valid Ontario Driver’s License and access to a vehicle is required
Comprehension of French or another language will be considered an asset.
If you are interested in applying for this position, please submit your résumé and cover letter by visiting the Career Opportunities page at https://www.jfandcs.com/jobs.
Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
To learn more about Jewish Family and Child Service, please visit: www.jfandcs.com | www.facebook.com/jfandcs
Experience
Preferred
3 year(s): Experience in Child Welfare
Education
Preferred
Bachelor's degree or better in Social Work
Master's degree or better in Social Work
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