Client Services Coordinator HCP- 12-month contract

Profile insights
Here’s how the job qualifications align with your profile.
Licences

Working with Children Check

Do you have a valid Working with Children Check license?
Skills

Social work

Leadership

Communication skills

Do you have experience in Social work?
Education

Diploma
 
Job details
Here’s how the job details align with your profile.
Job type

Fixed term

Contract

Full-time
 
Location
Wayville SA 5034
 
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
Training program
 
Full job description
Maximise your take-home pay – with salary packaging
A great team environment, working with a dynamic and supportive team
A fantastic location with easy access

About CSI


Community Support Incorporated is a trusted leader in home care services within the disability and aged care sectors, proudly serving communities across South Australia for over 30 years. We offer a professional, collaborative work environment with a strong focus on person-centred care for our clients.


When you join us, you become part of a supportive, employee-focused organisation dedicated to fostering both your personal and professional growth.


As we continue to expand and welcome new clients, we are looking for individuals who share our core values and passion for making a positive impact. Join CSI and be part of a team that truly cares!


About You and The Role


We currently have a full-time, 12-month contract, opportunity for an experienced and enthusiastic Client Service Coordinator Home Care Packages. Join us on a 12-month contract with the potential to transition into a permanent full-time role based on performance and business needs. We're looking for someone who’s ready to contribute from day one and grow with us for the long term.


The Client Services Coordinator plays a pivotal role in supervising a team of Support Workers working with clients and planning their programs to ensure they receive the support and services required to reach their individual goals. We are seeking someone with a clinical background or a social work background who would like to utilise their skills within the community also lead a team of Support Workers.


Other key duties include:

Accurately and in a timely way, identify changes in client’s using the AWACCS instrument and other clinical procedures
Escalate patterns identified in clients to CSI to manage client programs and develop policies and procedures and training program
Manage, coach, and mentor Support Workers, ensuring clients and business needs are met
Meet WHS compliance of Support Worker practice and ensure the work environment (client homes) is monitored for completion, action, and reporting as required
Timely and effectively manage incidents and feedback
Support the development of recruitment strategies to align with client requirements
Writing reports and assessments relevant to participants care needs
Key Experience and Requirements Required For The Role:

Diploma in nursing equivalent highly desirable
Strong understanding of My Aged Care Home Care Packages
Person-centered (problem-solving), decision making and exceptional communication skills
Strong supervision and leadership skills required
High-level critical thinking and time management
NDIS Workers Clearance Check
DCSI/DHS Working with Children Check
Current driver`s license
Current Police Check
Culture and Benefits


At our company, we go above and beyond to make sure our staff truly enjoy their roles and feel valued. We regularly recognise and reward outstanding service, ensuring your hard work never goes unnoticed. We’re committed to your growth, offering continuous learning opportunities to help you expand your knowledge and advance your skills. Plus, we provide great benefits like salary packaging, an Employee Assistance Program (EAP), exclusive healthcare and corporate discounts, and a rewarding referral program.


Join us for a fulfilling career where your success is our priority!


PLEASE NOTE: Although it is not mandated to have your COVID and Flu vaccine, we highly recommend having these to work in this industry.


How To Apply

To apply, please visit our website https://www.csisa.org.au/about-us/work-with-us/


We hope to hear from you soon!