Client Services Manager
- Category: Event Management Jobs
- Location: Bangalore, Karnataka
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 34K
- Published on: 2025/09/21
As a Manager, you will be responsible for:
Position Duties:
• Manage a team of approximately 50 plus high end product support consultants in a B2B
environment.
• Manage and maintain key SLAs during US hours.
• Responsible for the development and management of staff members, Tier 1 and Tier 2 level
management personnel.
• Recruit and groom future team members.
• Devise and execute reports to ensure high level of performance
• Identify, innovate and execute business ideas to improve service delivery
• Identify opportunities to improve and drive efficiency/top line
• Monitoring team performance and service calls to ensure the delivery center goals are met
• Writing and conducting performance evaluations, making employment decisions, se
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