Complex Injury Claims Specialist
- Category: Government Job Alert
- Location: North Wollongong, New South Wales
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 34K
- Published on: 2025/07/22
About the Role
The Complex Injury Claims Specialist provides expert advice on complex injury management cases and collaborates closely with the business to develop and implement employee-centred programs, ensuring a safe workplace and applying early intervention strategies to address challenges related to workers' compensation and injury management matters.
This role requires a compassionate and experienced professional with a strong understanding of compliance requirements and standards of practice from Insurance and Care NSW, the State Insurance Regulatory Authority (SIRA), and SafeWork. They will have a solid working knowledge of the Workers Compensation Act 1+87 and the Workplace Injury Management and Compensation Act 1++8.
We are seeking someone who can demonstrate a high level of empathy and professionalism in handling sensitive cases, ensuring that clients receive the support and assistance they need during challenging times.
A highly regarded experience in managing medically complex, litigated, or severe injury claims will be highly regarded.
Key Responsibilities
Develop and implement employee-centred programs for injury management;
Provide expert advice on complex injury management cases;
Collaborate closely with the business to ensure a safe workplace;
Apply early intervention strategies to address challenges related to workers' compensation and injury management matters;
Manage medically complex, litigated, or severe injury claims effectively.
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