Coordinator, Academic and Non Academic Process and Policy

Coordinator, Academic and Non Academic Process and Policy
Primary Purpose: The Coordinator, Academic and Non–Academic Processes supports the Associate Dean, Postgraduate Medical Education. Provides leadership, direction, mentorship and expertise related to resident assessment processes. Collaboratively develops and implements related policies, systems, processes and procedures including conducting relevant research and analysis. Assists in achieving the academic mission of postgraduate medical education; provides guidance and advice to training programs; oversees processes associated with resident academic difficulties; and maintains collaborative relationships with internal and external stakeholders.


Nature of Work: The Coordinator reports to and provides high level support to the Associate Dean, Postgraduate Medical Education and is accountable to PGME Manager, regarding residents in academic difficulty. Under the direction of the Associate Dean, this position has significant autonomy in developing effective and efficient processes/policies and exercise discretionary decision making related to residents in academic difficulty, including a significant amount of liaising with university legal counsel. This is a complex position requiring initiative, judgment, communication, interactions and collaborative relationships both internally and externally. The work is high volume requiring the ability to work under pressure in a fast-paced environment. Concentration is required to deal with extensive and detailed information. The position hosts a broad range of responsibilities with constant competing deadlines and the necessity to meet deadlines imposed by internal and external requirements. Establishes and maintains the level of professional relationships that support exceptional collaboration and problem solving. Builds working relationships with various stakeholders including students, faculty, staff, departmental, college and university units and external stakeholders.



Accountabilities:

The position is accountable for participating in and evaluating the established policies of the unit, determining how to appropriately use the available resources to achieve the established goals, overseeing implementation and management of actions, and applying broad expertise to a broad range of accountabilities.

Policies and processes related to residents in academic and non-academic difficulties
Engage in and provide support (including on legal aspects) to the Associate Dean, PGME including legal aspects
Provide guidance and counsel to residents, program directors, faculty members, and administrative units regarding interpretation and application of processes related to resident assessment outcomes such as suspensions, dismissals and appeals
Operational management and tracking to ensure timelines are met, processes followed, and timely follow-up for residents in difficulty
Operational management of resident appeals and investigation processes. Provide guidance and advice to relevant committees related to established policies and processes, as well as legal aspects of the processes
Prepare information involving potential, ongoing or concluded litigation or legal liability matters pertaining to Postgraduate Medical Education for reporting to the College and the University
Verify invoicing related to legal matters to finance unit as required
Establish and maintain relationships and partnerships as needed for mutual exchange of information to ensure strategic messages and goals are appropriately communicated to key stakeholders (University, provincial and national)
Preparing and executing and follow-up of PGME-initiated contracts for educational administration roles
Membership in relevant PGME committees
Additional duties, as assigned

Qualifications

Education: Applicable university degree (Education, Business, Psychology, others).


Experience: Minimum of 5 years of experience in postgraduate medical education or related areas. Experience with development of physician contracts, resident remediations and competency-based medical education is required. Equivalent combination of education and experience will be considered. Experience working and collaborating in diverse and inclusive settings is required.