Customer Relationship Officer |Location | Bikaner|

Customer Relationship Officer (Location ...MFT++21

Retail BankingBikaner

Required Experience

0 - 3 Years

Posted On

27 Sep 2024

Basic Section

No. Of Openings

2

Grade

NA1

Designation

Others

Closing Date

31 Dec 2024

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Retail Branch Banking

Sub Org Unit 3

Retail Branch Banking

Sub Org Unit 4

North Zone

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

+13

Branch/Department Name

Zonal Adminstrative Office Northern

Country

India

Geographic Zone

North

State

Rajasthan

City

Bikaner

Worksite

Bikaner

Worksite Code

726

Skills

Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description

Job Role: Customer Relationship Officer

Job Purpose

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.

Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential