Customer Relationship Officer | Srikakulam

Customer Relationship Officer - Srikakul...MFT6522

Retail BankingSrikakulam
Required Experience
0 - 3 Years
Posted On
20 Jun 2024
Basic Section
No. Of Openings
3
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking - South 2
Sub Org Unit 4
APT Zone
Sub Org Unit 5
Vizianagaram Cluster
Sub Org Unit 6
Srikakulam - Branch
Branch/Department Code
573
Branch/Department Name
Srikakulam - Branch
Country
India
Geographic Zone
South
State
Andhra Pradesh
City
Srikakulam
Worksite
Srikakulam
Worksite Code
573
Skills
Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description
Job Purpose:

Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. The Bank Teller will respond to customer requests and inquiries, make re


Functional Responsibilities:

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.

Informing customers about bank products and services.

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.

Maintaining and balancing cash drawers and reconciling discrepancies.

Packaging cash and rolling coins to be stored in drawers or the bank vault.

Keeping a clean, organized work area and a professional appearance.

Handling currency, transactions, and confidential information in a responsible manner.

Maintains customer confidence and protects bank operations by keeping information confidential