Customer Service Executive from Travel Industry needed
- Category: Receptionist & Front office Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 26K
- Published on: 2025/09/16
Only Male Candidates Please apply
Only if you have experience in GDS system then apply for this profile please.
Position: Airline Help Desk Staff
Location: Andheri Marol(Travel Division)
Working Days: 6 days a week
Shift Timing: Night shift (approx. 10:00 PM IST onwards)
Budget: ₹40,000 – ₹50,000 per month
Key Responsibilities:
Deliver exceptional customer service via phone, email, and chat
Assist with bookings, flight status updates, and reservations
Resolve customer concerns empathetically and professionally
Provide accurate information on airline policies and travel guidelines
Collaborate with internal teams to ensure seamless support
Keep up-to-date with services, promotions, and route information
Assist passengers during flight delays and cancellations
Log interactions and manage queries via CRM systems
Requirements:
Bachelor’s degree
Experience in customer service (airline/travel industry preferred)
Experience in GDS System Mandatory
Strong communication and problem-solving skills
Ability to multitask in a high-pressure environment
Tech-savvy with CRM exposure
Willingness to work night shifts, weekends, and holidays
Interested candidates please share your CV on ++1-XXXXXXXXXX
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Schedule:
Night shift
US shift
Weekend availability
Application Question(s):
Do you have experience working on GDS system ?
Work Location: In person
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