Customer Success Management Sr Analyst

  • Category: Work from home Jobs
  • Location: Sydney, New South Wales
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 23K to 35K
  • Published on: 2025/09/21

Benefits of working at Accenture:


Holistic well-being program including health insurance

Life & Salary Continuance Insurance

18 weeks paid parental leave

Long & short-term career break opportunities

Structured career development program

Local and international career opportunities.

Certified as a Family Inclusive Workplace™

Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!


To be successful in this role, you will have:


Preferred: Bachelor’s degree in business, Computer Science, or Information Technology, Engineering, or experience in related field. 

2-6+ years sales or customer success experience with technical pre and post sales and technical consulting architecture experience.  

Accredited with MS-+00 Certification. Preferred Accredited MS-700. 

Level 250 technical proficiency.  

E5 Expansion/Upsell Opportunities identified.

In-depth technical expertise and ability to synthetize its complexity to audiences of different levels.  

Exchange, SharePoint, Intune, Teams, and Teams Meetings knowledge

Ability to collaborate across key account team members (AE, CSA, Scale CSM/Architect). 

Foresees and addresses potential technical blockers of consumption. 

General understanding of Teams Platform capabilities.

Track record of building deep technical relationships with senior IT experts in large or highly strategic accounts  

Executive Level presentation skills. Strong interpersonal skills, excellent oral, written, and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, and video. 

Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.   

Achievement and success-driven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.   

Solid time management skills and ability to work independently or under supervision with a high level of integrity.   


Company Name: Accenture Australia

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