Customer Support Associate

  • Category: Office Assistant Jobs
  • Location: Jaipur, Rajasthan
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 19K to 26K
  • Published on: 2025/09/25

Responsibilities Customer Service Responsibilities list:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Types: Full-time, Fresher

Pay: ₹20,123.73 - ₹34,+83.23 per month

Benefits:

Commuter assistance
Flexible schedule
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Yearly bonus
Language:

English (Required)
Hindi (Required)
Work Location: In person

Expected Start Date: 15/05/2025


Company Name: Gradding

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