Customer Support Executive -Theau Technical Live, Work from home

A
AltQuad Global LLP


Data Strategy Intern
AltQuad Global LLP • India • via Glassdoor
2 days ago
₹5K–₹7K a month
Full–time
Apply directly on Glassdoor
Job description
Job Description: Data Strategy Intern

Company: AltQuad

Location: Mumbai, Maharashtra, India

Duration: 6 months

Type: Internship

About AltQuad:

AltQuad enables transformations for bookkeeping and accounting firms globally through expert offshore services, process consulting, and ERP implementation. With core specialties including Accounts Receivable, Accounts Payable, Bookkeeping, Payroll, Ta...
Report this listing

VIHU


Customer Support Executive -Theau Technical Live, Work from home
VIHU • Vijayawada, Andhra Pradesh • via LinkedIn
2 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply directly on Freelance Job
Apply directly on The Elite Job
Apply on Jobs In
Apply on Indeed Jobs
Apply on Amazon Jobs - PuraniGadi
Job description
Job Requirements

Job Title: Customer Support Executive (WFH/Remote)

Company Name: Theau Technical Live

Location: Vijayawada, Andhra Pradesh

Salary: ₹35,000 per month

Employment Type: Full-time, Work from Home (Remote)

Job Description

Are you passionate about providing exceptional customer service? Are you a problem solver who enjoys helping others? Join our team at Theau Technical Live as a Customer Support Executive and become a part of our growing organization. As a Customer Support Executive, you will be responsible for assisting our customers with their inquiries, troubleshooting technical issues, and providing timely resolutions. This is a remote position, allowing you to work from the comfort of your own home while delivering excellent customer support.

Responsibilities
• Respond promptly to customer inquiries via phone, email, or live chat
• Identify and assess customer needs to achieve satisfaction
• Provide accurate and efficient technical support, troubleshooting software and hardware issues
• Resolve customer complaints and ensure customer retention
• Collaborate with cross-functional teams to resolve complex issues
• Maintain detailed and accurate records of customer interactions

Requirements
• Previous experience in customer support or a similar role is preferred
• Strong problem-solving and communication skills
• Excellent multitasking abilities with the capacity to prioritize tasks effectively
• Proficiency in using customer support software and tools
• Familiarity with computer systems and software applications

FAQs

1Q: Is this a remote position?

A: Yes, this position is fully remote, allowing you to work from the comfort of your own home.

2Q: What are the working hours for this role?

A: The working hours for the Customer Support Executive position are [insert working hours].

3Q: What is the salary for this position?

A: The salary for this position is ₹35,000 per month.

4Q: Are there any specific qualifications required for this role?

A: While previous experience in customer support or a similar role is preferred, we also value strong problem-solving and communication skills.

5Q: What tools or software will I be using?

A: You will be using customer support software and tools to assist customers and resolve their technical issues effectively.