Customer Support Voice
- Category: Customer Care Executive
- Location: New Delhi, Delhi
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 26K
- Published on: 2025/09/20
Assistant Manager - Customer Supports - Tracking customer experiences across online and offline channels, devices, and touchpoints.- Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.- Identifying customer needs and taking proactive steps to maintain positive experiences.- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.- Performing product tests, evaluating after-sales and support services, and facilitating improvements.- Documenting processes and logging technical issues, as well as customer compliments and complaints.- Keeping informed of industry trends and new CRM technologies (ref:iimjobs.com
Related jobs
-
Customer Support Non|Voice
Full Job Description Job description Greetings from Impulsum! We are hiring Customer Support Representative (International) for a leading BPO . Freshers can apply and kick start their career with an international. Candidates with minimum 1 year relev...
-
Customer Support Associate
Brief About Company: Exotic India offers a unique selection of products that reflect the cultural traditions and lifestyle of India. We bring the best of India to enhance your living, touching every space and corner of your life. Our range of handpic...
-
Customer Support Executive
Responsibilities • Providing prompt responses to the customer enquiries on various channels. • Tending to customer queries and problems and proactively finding solutions for the same. • Identifying the needs of our clients and helping them with the f...