Deputy Area Manager

Job Purpose

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Job Duties Key Responsibilities

Duties and Responsibilities - PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job)

Achieving business numbers with the assigned line of channels (Basis location and market potential).

People Management (On roll and Off roll) Hiring Retention Productivity.

Responsible for empanelment of new dealers and resource allocation.

Ensuring process documentation compliance FI agreement execution credit approval.

Hiring training development of sales team to achieve targeted numbers.

Responsible for tracking managing controlling PDD requirement compliance

Understanding of CRM Salesforce.com.

Effectively engage with Credit Operations Risk teams.

To ensure TAT is maintained for case processing.

Managing and motivating the sales team towards achieving targets

Conduct dealer events and competitions. Design and launch the competitions identify winners and conduct recognition events 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job)

Training of self and their team below.

Hiring right candidate.

Smooth onboarding to help settle the employee well in BFL.

Smooth onboarding of New Dealer/Partner with BFL

Retention of On-roll Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end)

Hiring of On-roll Off roll staff

Approvals by coordinating with internal stake holders eg. Clearing cases

Lead allocation

Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work

Connect with various internal department i.e. product credit Ops RCS compliance to process the file.

Connect with HR department for hiring retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work

Engaging with customer.

Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts)

From 200 to 250 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 36 Number of Direct Reports: 2 to 4 Number of Indirect Reports: NA Number of Outsourced employees: 25 to 36 Number of locations: 4 to 7 Number of products: 1 i.e. Two Wheeler Finance

Required Qualifications And Experience

SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications

Qualifications Graduate / Post Graduate

Good command in excel is essential.

Work Experience 3 to 5 years of relevant experience in managing team

Result oriented - Go getter attitude is must

Should have collaborative work style to engage with peers colleagues across the company.

Excellent Team management Interpersonal Skills.

Excellent command over communication skills.

Highly ambitious self-motivated

This job is provided by Shine.com