Digital Content & Community Specialist (1 Year Contract)

We are looking for a Digital Content & Community Specialist who is passionate about food and enjoys working in a fast paced, customer service centric, team environment!

Do you have experience in Digital Content?

Why not join us?

Position: Digital Content & Community Specialist (1 Year Contract)

Job Overview:

Reporting to the Senior Marketing Manager, Content, the Digital Content & Community Specialist is an integral member of the marketing communications team, will develop engaging content and manage online communities to build brand awareness, foster engagement, and drive business goals. They create and optimize content for various digitally owned properties, monitor community discussions, engage with users, and analyze data to inform strategies. This role collaborates with members of the marketing, operations and merchandising teams along with vendor & agency partners in planning, producing and posting content to our social channels drive engagement and growth across social media platforms.

Accountabilities:

Content Creation, Curation and Publishing

Lead initiatives through full production lifecycle including strategy, planning, production & delivery of creative assets, distribution of proofing rounds and execution of content while maintaining deadlines.
Produce and edit high-quality short and long-form videos and photo content for various social media channels. In addition to repurposing long-form content (site tours, interviews, in-store and community events etc.) into engaging micro-content for multiple platforms.
Create eye-catching graphics, captions and post copy that align with brand voice, messaging and style guidelines.
Stay abreast of content trends and hashtags and experiment with new formats and styles to drive impressions and engagement.
Execute content curation and coordination of photo/video shoots needed for social media.
Ensure all day-to-day activities & projects run smoothly and on schedule from start to finish.
Support the development and execution targeted campaigns across digital platforms for existing, lapsed or new Guests.
Work in collaboration with cross-functional teams, including Marketing, Merchandising, Private Brands, Public Relations and Operations to share insights and improve strategies.
Ongoing opportunities to lead and collaborate with vendor partners as it pertains to paid partnerships.
Participate in special projects as assigned