Digital Marketing Executive

Company Overview

Online Marketing Gurus is a leading digital marketing agency in Australia, helping over 1,000 businesses thrive since its establishment in 2012. With a team of 200+ certified growth gurus, we specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences.

We take pride in our ability to deliver exceptional outcomes, consistently reinforcing our reputation as Australia's first-choice agency for digital marketing solutions. Our commitment to research and development ensures we stay at the forefront of the industry, earning us recognition as Australia's best-rated and most revered marketing agency.

Job Description

We are looking for an experienced Account Manager to join our account management team in Melbourne. The successful candidate will be responsible for developing and growing relationships with clients, maintaining client satisfaction, and identifying profitable growth opportunities in existing client portfolios.

The ideal candidate will have experience in account management, client services/client management in the digital marketing space, and knowledge/experience in SEO, PPC, Social Media Advertising, and Web Builds. They will also possess strong communication skills, attention to detail, and a positive and can-do attitude.

Key Responsibilities:

Be the first point of contact for clients and provide customer service within your assigned portfolio.
Develop and grow relationships with all client stakeholders.
Maintain client satisfaction via service levels and anticipate customer needs.
On-board new clients, and present company documentation for client onboarding and reporting.
Manage, communicate, and present project deliverables, timelines, expectations, goals, and milestones to internal and external stakeholders.
Identify and pursue profitable growth opportunities in existing client portfolios.
Benefits

We offer a range of benefits, including work flexibility and hybrid working, paid parental leave, birthday and volunteer leave, ongoing career development and training programs, salary packaging benefits, a pet-friendly and vibrant office atmosphere, barista-style coffee, and engaging social events. We also prioritize employee development and well-being, ensuring a diverse and inclusive workplace.