EMC Storage

Job description
Location: Only Pune/ Hyderabad

Job Description: EMC Storage L3

Principal Accountabilities

Key activities
• Ensure Compliance § Ensuring strict adherence to all regulatory issues and compliance of all internal controls.
• mplement and Comply with Group Compliance Policy.
• Should deliver considering the operational risk associated with the role.

Mandatory Technical Roles / Responsibilities
• In depth experience on Enterprise Storage Management
• Complete installation, upgrades and demises of any Storage equipment requested (Mainly SAN, but also NAS/Object and Backup).
• Update Nltye.
• Complete SCF/NIS requests for new kit.
• Plan installations with Vendor and Engineers.
• Open to work in a 24x7 support (rotational weekend & night shifts)
• Design, plan, document, and support the configuration of logical and physical SAN layouts.
• Create and manage scripts to automate the administrative tasks and provide system level reports.
• Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning.
• Participate in the development of SAN level solution standards.
• Develop detailed design, installation, and configuration documentation for enterprise system deployments.
• Ensure in solutions and deployments of the security of infrastructure and compliance with all applicable security standards.
• Recommend and oversee projects that expand, change, or improve the systems and related infrastructure.
• Provide assistance in reviewing performance and capacity requests as well as design solution resolution.
• Collaborate with the management to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need.
• Develop solutions with a focus on reducing operating costs or increasing guest and crew experience.
• Understand advances and changes in the technology industry and work directly with the vendors to assess new technologies.
• Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects.
• Work with other infrastructure teams for new systems designed and engineered.
• Act as the highest level of technical escalation for production issues encountered.
• Provide system support and troubleshooting expertise as needed for designed solutions.
• Perform other duties and special projects as required.
• Leverage experience to provide input to improvements (People, Process, Tools, and Technology) in the environment, and recommend innovative and automated approaches for system administration tasks.
• Resolve complex issues independently; coordinate and communicate changes and issues with the client and team members and determine root cause.
• Should have in-depth knowledge of tools such as CI.
• Hands-on experience on Block Storage EMC (VMAX, PMAX, XTREMIO) / Pure / HPE/Cisco and Brocade
• Configuration and troubleshooting of SAN SRDF, Time Finder, Zoning, etc...
• Good understanding on Fiber Channel concepts.

Optional Technical Responsibilities
• Understanding of VMware infrastructure specifically datastore provisioning and configuration
• General understanding of networking concepts such as VLAN, Trunking, LACP, IP addressing and routing
• Understand procedures to ensure consistent storage provisioning, uptime, regulatory compliance, and data protection.

Other Mandatory Responsibilities
• Ensure vendors and services providers are providing optimal value to HSBC.
• Reviews and evaluates the team's work.
• Creates, maintains and/or contributes to the definition and documentation of any IT standard or service catalog item under team’s purview.
• Leads efforts to improve processes and meet strategic goals within the team.
• Develop team, technology, and process roadmaps.
• Ensures team follows IT processes including Change & Release management.
• Oversees SAN performance and capacity by monitoring, alerting and reporting.
• Automation
• Use automation and scripting to increase productivity. Best Practices
• Implement Best Practices across Storage estate. "