End User Computing Analyst

24+4 – End User Computing (EUC) Analyst - Aberdeen

We have an excellent opportunity for a highly motivated and skilled End User Computing (EUC) Analyst to join our team in Aberdeen. As EUC Analyst you will have advanced knowledge of Modern Desktop computing, including deployment, identity, security, access and policies and will be responsible for technical planning and implementation activities for EUC. The role is based in Aberdeen, hybrid working 3 days onsite and 2 from home.

What you’ll do
• Technical planning and implementation activities for End User Computing (EUC) including the desktop build and design of:

-OS, applications & tools

-Policies and procedures

-Delivery solutions

-Client group policy management
• Technical guidance on EUC elements of IT projects and operations
• Administration and support of Identity services in Microsoft 365
• Administration, support, installation, configuration, maintenance and troubleshooting of EUC hardware and software estate
• Create and maintain documentation, including processes, procedures, design & configuration and operating manuals for handover to operational teams
• Project and operational support of the EUC environment

What to bring
• Advanced knowledge of Modern Desktop computing, including deployment, identity, security, access and policies
• Experience of SCCM, AD, Autopilot, InTune and Azure Mobile Device Management
• Understanding of Entra ID, including identities, applications and security elements (e.g. Conditional Access)
• Administration of M365 services, primarily Teams and Exchange
• Knowledge of information security best practices and experience of common security stacks on client devices
• Experience in the Oil & Gas sector
• Excellent technical understanding of the infrastructure being managed and being able to technical plan service improvements through to implementation
• Excellent problem solving and ability to work under pressure
• Work within a controlled enterprise environment and adherence to change management
• ITIL Foundation

What You’ll Get in Return:

We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;
• Company Pension Scheme
• Private Medical Insurance
• Private Dental Insurance
• Group Income Protection Plan
• Group Life Assurance
• Cycle to Work Scheme
• Prosocial Events
• Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to talent@prosource.it.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.

Successful candidates will be subject to background and right to work checks.

About us

prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

Our values are central to what we do and how we do it. We feel they are simple and easy to relate to and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

www.prosource.it