executive i

Business objectives
• Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market
• Devise ways in which these product strengths can be communicated to the consumers and influencers.
• Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites
• Understand the requirements from Customer and propose the solutions based on site evaluation
• Conduct product sampling at the site based on the requirement
• Provide services to Landmark sites as per promised timelines
• Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices

Site Warranties
• Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
• Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc and issue site warranty certificate

Customer Complaint's
• Investigate complaints reported at sites and resolve within the defined timelines
• Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance
• Conduct random checks of draw down tinting process at godowns and ensure shade compliances
• Conduct site inspection to verify actual application process against the recommended process
• Provide training to sampling painters on application process for all products

Training
• Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
• Coordinate with different functions and ensure completion of trainings organized by Marketing function
• Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence
• Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market
• Devise ways in which the product strengths can be communicated to the consumers and influencers
• Integrate with Research and Technology function for new product development based on technological trends in the market