Executive | Service Operations Analyst | ENT

We are seeking an outstanding DevOps Engineer with a strong IT Application DevOps background to support and maintain critical applications for our Tax Reporting team. Here you will be part of a vibrant team that supports globally used applications and offers plenty of opportunities to grow your career.

In this role, you will get to take ownership of operational issues and perform both short-term resolution, such as bug fixes, and development of preventive measures for the longer term. You will proactively monitor for highest availability and performance of the systems you support while managing and responding to queries and issues reported by business users. You will also get an opportunity to utilise development skills to drive automation and improvement and use your effective communication and stakeholder management skills to build strong relationships across the business.

To ensure full business coverage you will be working assigned shifts, on weekdays, as part of follow-the-sun support model.

To be successful in this role we anticipate that you bring 5 to 7 years of experience, sound analytical and problem-solving skills, and a selection of the following technical skills:
• Strong understanding of ITIL/Service Management processes. Understanding of application systems support
• Understanding of AWS (including, but not limited to S3, EC2, EBS, ELB, RDS, VPC, IAM, Security Groups)
• Experience of working with DevOps, CI, and CD
• Experience in SQL and relational databases (preferably MS SQL/Oracle)
• Intermediate understanding of Microsoft Dot Net or other relevant Object-Oriented programming
• Experience in PowerShell or Shell scripting.
• Experience in Control M
• Experience in one or more of the following technologies will be highly regarded Helix or a similar ticket handling systemConfluence, Jira, BitbucketBitbucket, Control-M, Application Servers (Microsoft/Linux))Splunk, AppDynamics, or a similar monitoring tool

It is also an added advantage if you have experience in programming languages like Python and experience working with big data tools such as Spark, Hive or Impala. Previous experience in supporting vendor based critical/financial applications will also be an added advantage.

If this sounds like the right opportunity to further your career, apply online now.

About the Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive