Executives

  • Category: Customer Care Executive
  • Location: Pune, Maharashtra
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 20K to 24K
  • Published on: 2025/09/21

Key Responsibilities

Understand the customer queries over calls and provide resolution

Email writing etiquettes

To do basic research related to customer query

Identifying and understanding the requirements of the stakeholders with respect to process improvement initiatives

Performs Any Other Related Duties As Required Or Assigned

Demonstrated strong analytical skills

Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.


Company Name: EXL

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