Experienced Dental Front Desk Receptionist

  • Category: Receptionist & Front office Jobs
  • Location: Calgary, Alberta
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 18K to 23K
  • Published on: 2025/09/21

We are seeking world-class talent! Are you looking to provide excellent customer service in our brand new, state-of-the-art dental office? We are seeking an experience administrative staff for our front office. Future potential to advance to a leadership or managerial position. Required 3+ years experience working in a dental office.

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Handle patient inquiries, provide information, and address concerns or complaints
- Coordinate with other healthcare providers to ensure smooth patient flow

Skills:
- 3+ years of experience working in a dental office setting preferred
- Proficiency in using phone systems and handling multiple phone lines
- Strong organizational skills with the ability to prioritize tasks effectively
- Knowledge of front desk procedures and customer service principles
- Familiarity with electronic medical records (EMR) systems such as Epic or Dentrix
- Excellent communication skills, both verbal and written
- Ability to maintain confidentiality of patient information
- Attention to detail and accuracy in data entry and record keeping

This is an excellent opportunity for someone with dental office experience to join our team. If you have the necessary skills and are looking for a rewarding position in a fast-paced environment, we encourage you to apply. Successful candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $22.00-$35.00 per hour

Expected hours: 40 per week

Additional pay:
• Overtime pay

Benefits:
• Flexible schedule
• On-site parking

Flexible language requirement:
• French not required

Schedule:
• Monday to Friday
• Weekends as needed

Experience:
• Dental receptionist: 2 years (required)

Work Location: In person


Company Name: Northland Village Dental Centre

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