Front Desk Administrator

Front Desk Administrator

We are looking for someone who loves customer service and has a calling to be helpful and organised. This position involves being our front desk guru, who can greet our clients and help support our therapists throughout the day so everyone feels looked after. ​ We are looking for someone special to join our team and it might be you! (or someone you know.... pass it along!)

About this position:

This is a position that would involve joining our current admin team and becoming our front desk receptionist/administration guru. This is the hub of our practice and we are looking for someone with great customer service skills, a willingness to help and a knack for organisation. In this role you would be assisting clients, therapists, and our management team to ensure everyone is feeling looked after and supported. We are looking for someone who is proactive, committed, honest and doesn’t mind a chat with their colleagues.
This position is suited to you if you’re available to work full time. We will consider part time for the right person, so still apply if you think you would be able to job share with someone who is also keen on part time work. Throw your hat in the ring - you never know!
This position would be ideal for you if you:

Have been working in administration, but are looking for a change, or…
Enjoy working in a customer service role and have experience interacting with others
Have good computer skills (Microsoft software including outlook and excel/word)
Exceptional time management skills
Able to work well independently and in a team
This position would be a great match for you if:

You are looking for a career that allows you to grow long term.
You are comfortable following established systems and procedures.
You thrive in a dynamic environment.
You are good at data entry, writing emails and formatting word documents.
You don’t mind talking on the phone. You are happy to handle inbound and outbound calls to our wonderful clients & referrers.
You are welcoming and friendly and will love greeting all families into our clinic.
You have a ‘can do’ attitude and you are happy to help out in a multitude of areas to help grow our business.
You are thorough, organised and not shy to ask questions.
You can prioritise and have excellent time management skills.
We are looking for someone to mentor and train; who also wants to grow. In return we promise a workplace that will help each individual to grow towards their career goals as well as care and support you. In short, we are a determined and driven team when it comes to providing services to our clients, but we also know how to have fun.

About Us:

Little Hands Occupational Therapy is a thriving local private practice that provides therapeutic support for children in Canberra and surrounds. We specialise in supporting children aged 0-6 with high and complex needs or developmental delays, and their families.
Our current team is 8 Occupational Therapists, 5 Allied Health Assistants plus our management team. We are looking for a new front desk administrator to complete our team. We are extremely passionate about working with children and providing a quality service to all families. We are an easy going, fun and friendly team who regularly get together for social catch-ups!!
How to apply:

If the above sings to you and you would like to apply please send an email to Samantha and attach a cover letter telling us why you would love to be part of the Little Hands OT team in this role, and an updated copy of your resume. The email for Samantha is samantha@littlehandsot.com.au.

Applications close 5pm 27th October 2024. Once we receive your application, we will be in contact with you after the 27th October.