Front Desk Associate

Job highlights
Identified by Google from the original job post
Qualifications
If you’re detail-oriented, professional, and excited to make a lasting impression on visitors and callers, this is the perfect opportunity to step up and shine
Strong communication and interpersonal skills
Professional and welcoming demeanor
Ability to multitask and prioritize effectively in a fast-paced environment
Attention to detail and organizational skills
Familiarity with basic office equipment and software (e.g., email, phone systems)
Benefits
Pay Rate: $20-$22/hour
Upon permanent hire, employees enjoy a comprehensive benefits package, including profit sharing, medical, dental, vision plans, and more
Responsibilities
Answer and direct incoming phone calls, taking and relaying messages as needed
Handle sick and late call reporting
Greet and assist visitors in a friendly and professional manner
Oversee web shop order messages, returns, and exchanges
Manage the customer service email account, responding to general inquiries or forwarding messages to the appropriate department
Assist customers over the phone with product questions, order placement, and custom print orders
Support sales representatives with small order processing
Sort and distribute office mail
Job description
Front Desk Associate

Job Location: Benicia, California

Job Type: Temporary

Pay Rate: $20-$22/hour

Schedule: Monday - Friday, 8am-5pm

Description of Position:
Join our team as a Front Desk Associate, where you’ll be the face of our office and the go-to for keeping things running smoothly! We're looking for someone who’s ready to grow with us, eager to take on more responsibility, and can always be counted on. If you’re detail-oriented, professional, and excited to make a lasting impression on visitors and callers, this is the perfect opportunity to step up and shine.

Key Responsibilities:
• Answer and direct incoming phone calls, taking and relaying messages as needed.
• Handle sick and late call reporting.
• Greet and assist visitors in a friendly and professional manner.
• Oversee web shop order messages, returns, and exchanges.
• Manage the customer service email account, responding to general inquiries or forwarding messages to the appropriate department.
• Assist customers over the phone with product questions, order placement, and custom print orders.
• Support sales representatives with small order processing.
• Sort and distribute office mail.

Description of Company:
Join our esteemed team at a leading music manufacturing company in Benicia, California. With a focus on quality and innovation, we cater to musicians worldwide by producing top-notch music accessories. Upon permanent hire, employees enjoy a comprehensive benefits package, including profit sharing, medical, dental, vision plans, and more.

Experience Required:
• Strong communication and interpersonal skills.
• Professional and welcoming demeanor.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Attention to detail and organizational skills.
• Familiarity with basic office equipment and software (e.g., email, phone systems).

Similar Positions:
Secretary
Office Assistant
Customer Service Representative
Administrative Assistant

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquires about this position or to explore other job opportunities at Bolt, feel free to contact us a the following numbers:
• Stockton - (20+) 307-6115
• American Canyon - (707) 552-7800
• Sonoma - (707) +3+-2800