Front Desk Coordinator|Administrative Assistant

Job highlights
Identified by Google from the original job post
Qualifications
Proven experience in a receptionist or administrative role; candidates with scheduling or QuickBooks experience will be prioritized
Strong computer skills are essential; you may be asked to complete a computer skills assessment
Excellent problem-solving abilities and flexibility to adapt to various situations
Exceptional communication and interpersonal skills
Proficiency in office software (e.g., Microsoft Office, Google Workspace) and familiarity with scheduling software and payment processing systems
Benefits
Be part of a vibrant and supportive work environment where your contributions are valued
Enjoy complimentary services and discounts on products as a valued team member
Join a team where customer care is at the heart of everything we do, and where your role directly impacts our clients' experiences
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 37 per week
Responsibilities
Tue (8:30 - 5:00) OR (11:00am-8:00pm) Dependent on scheduling needs
Wed (8:30-5:00)
Thu (8:30 - 5:00) OR (11:00am-8:00pm) Dependent on scheduling needs
Job Overview: We are seeking a highly organized and personable Front Desk Coordinator to be the face of our company and our front desk and administrative operations
In this role, you will handle scheduling, reception duties, and a variety of administrative tasks, all while providing outstanding support to our clients and working closely with the Office Manager and Company Owner
Answer and direct incoming calls to the appropriate department
Respond to and manage appointment emails
Schedule and confirm appointments, manage cancellations, and update schedules as needed
Greet clients and visitors warmly, ensuring a positive first impression
Monitor and return voicemails in a timely manner
Assist clients with creating and managing their client portal
Ensure all intake forms are completed prior to appointments
Handle office opening and closing responsibilities
Send appointment reminders via email: 4 Week, 8 Week, and SO Follow-Up
Process payments for services, products, and classes
Enter new tests into the tracker and update records with changes
Promote pre-booking, service packages, and referrals
Coordinate Zoom meeting invitations and links for clients and therapists
Participate in weekly office cleaning and maintenance
Assist with packing, shipping, and maintaining office supply inventory
Prepare and distribute meeting notes among team members
Job description
Job Title: Front Desk Coordinator

Location: Rightway Health and Wellness

Position Type: Full-Time.

Mon (8:30-5:00)

Tue (8:30 - 5:00) OR (11:00am-8:00pm) Dependent on scheduling needs.

Wed (8:30-5:00)

Thu (8:30 - 5:00) OR (11:00am-8:00pm) Dependent on scheduling needs.

Fri (+:00-2:00)

About Us: Rightway Health and Wellness is a small holistic clinic in Woodstock, GA providing wellness services to clients both locally and internationally. We’re not just about providing exceptional service—we’re about creating an environment where our clients feel valued and supported. As an exciting and dynamic workplace, we offer a supportive atmosphere where learning and growth are part of every day. We’re looking for a Front Desk Coordinator who shares our commitment to client care and is ready to dive into a role where flexibility, problem-solving, and strong computer skills are key.

Job Overview: We are seeking a highly organized and personable Front Desk Coordinator to be the face of our company and our front desk and administrative operations. In this role, you will handle scheduling, reception duties, and a variety of administrative tasks, all while providing outstanding support to our clients and working closely with the Office Manager and Company Owner.

Key Responsibilities:

Scheduling and Reception:
• Answer and direct incoming calls to the appropriate department.
• Respond to and manage appointment emails.
• Schedule and confirm appointments, manage cancellations, and update schedules as needed.
• Greet clients and visitors warmly, ensuring a positive first impression.
• Monitor and return voicemails in a timely manner.
• Assist clients with creating and managing their client portal.

Administrative Duties:
• Ensure all intake forms are completed prior to appointments.
• Handle office opening and closing responsibilities.
• Send appointment reminders via email: 4 Week, 8 Week, and SO Follow-Up.
• Process payments for services, products, and classes.
• Enter new tests into the tracker and update records with changes.
• Promote pre-booking, service packages, and referrals.
• Coordinate Zoom meeting invitations and links for clients and therapists.

Miscellaneous Tasks
• Participate in weekly office cleaning and maintenance.
• Assist with packing, shipping, and maintaining office supply inventory.
• Prepare and distribute meeting notes among team members.

Qualifications:
• High school diploma or equivalent; additional education or certifications in administration or office management is a plus.
• Proven experience in a receptionist or administrative role; candidates with scheduling or QuickBooks experience will be prioritized.
• Strong computer skills are essential; you may be asked to complete a computer skills assessment.
• Excellent problem-solving abilities and flexibility to adapt to various situations.
• Exceptional communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office, Google Workspace) and familiarity with scheduling software and payment processing systems.

Why Join Us:
• Be part of a vibrant and supportive work environment where your contributions are valued.
• Enjoy complimentary services and discounts on products as a valued team member.
• Join a team where customer care is at the heart of everything we do, and where your role directly impacts our clients' experiences.

How to Apply: If you are passionate about health and wellness and meet the above requirements, we would love to hear from you! Please send your resume and a cover letter to admin@rightwayhealthandwellness.com with the subject line "Front Desk Coordinator Application."

Join Rightway Health and Wellness and be a part of a team that makes a difference in people's lives every day!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 37 per week