Front Desk Executive |Sales|

13 hours ago
₹10K–₹40K a month
Full–time
Overview

The Front Desk Executive (Sales) plays a crucial role in our organization as they are the first point of contact for potential clients. They are responsible for creating a positive first impression and providing excellent customer service to ensure a seamless sales process. The role requires strong communication, organizational, and multitasking skills to effectively manage front desk operations while assisting the sales team.

Key Responsibilities
• Greet and welcome clients and visitors with a positive, helpful attitude
• Assist in maintaining a tidy reception area and sales showroom
• Manage incoming calls and redirect them to the appropriate sales personnel
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Assist in organizing sales and marketing materials
• Conduct follow-ups to ensure customer satisfaction and gather feedback
• Coordinate with the sales team to support their administrative needs
• Assist in organizing sales events and appointments
• Handle customer inquiries and resolve any sales-related issues
• Maintain updated knowledge of company products and services
• Contribute to a positive team environment
• Assist in any other sales support tasks as needed
• Attend and participate in sales meetings and training sessions
• Prepare sales reports and documentation as required

Required Qualifications
• Proven work experience as a Front Desk Executive or similar role
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong customer service and sales orientation
• Ability to manage multiple tasks while maintaining attention to detail
• Professional appearance and strong work ethic
• High school diploma or equivalent; additional certification in Sales will be an advantage
• Ability to maintain a friendly and professional demeanor at all times
• Ability to remain calm and courteous under pressure
• Basic understanding of sales principles and customer service practices
• Ability to handle sensitive information with confidentiality
• Knowledge of basic administrative and clerical procedures
• Ability to adapt and solve problems in a fast-paced environment
• Experience with CRM software is a plus
• Ability to work independently and as part of a team

Skills: customer service,sales,communication,organization,multitasking