Front Desk Receptionist

Job Description:

Armani Nail Boutique is an upscale, modern, and elegant establishment opening this year in Downtown Vancouver. Excuding first class luxury services and ambiance we is seek to find 1-2 Front Desk Receptionist for our upcoming boutique opening. This position will be the first impression to our elite clients as such seasoned customer care, demeanor, and mult-tasking will be crucial components to be successful in this role.

Expectations and Deliverables:

Greet and welcome guests in a professional and friendly manner
Answer and direct phone calls using a multi-line phone system
Manage inquiries from customers and direct them to the appropriate personnel
Perform clerical duties such as filing, and data entry, updating records, and logging transactions, managing bookings, cash reconciliation, Inventory management
Tending to customer needs, inquiries, and complaints
Informing technicians about customer appointments and requirements
Maintain a tidy and presentable reception area, and assist in cleanly protocols through-out the salon
Ensuring that the reception and waiting areas are kept clean and professional
Processing bookings and cancellations, and managing appointment schedules
Qualifications and Experience:

Proven experience in a front desk or customer service role
Excellent communication and interpersonal skills
Strong organizational skills with the ability to multitask
Proficient in administrative computer software
A minimum of 1-year experience as a receptionist
The ability to remain calm and professional in stressful situations
Consistent professional presentation and pleasant demeanor
Exceptional time management and organizational abilities
If you are a detail-oriented individual with excellent communication skills and enjoy interacting with people, we encourage you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $17.75-$25.00 per hour

Benefits:

Company events
Dental care
Extended health care
Paid time off
Store discount
Schedule:

Monday to Friday
Weekends as needed
Education:

Bachelor's Degree (preferred)
Experience:

Front desk: 1 year (preferred)
Language:

English (required)
Work Location: In person

Expected start date: 2025-12-30