Front desk receptionist

Job highlights
Identified by Google from the original job post
Qualifications
Has experience answering telephone calls and troubleshooting stressful situations
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
High school diploma, GED, or equivalent
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Benefits
The downtime in this position provides flexibility for you to work on things like schoolwork in your free time
This job opportunity comes with travel benefits, frequent employee recognition, and a lifelong career if you decide to take it in that direction!
Responsibilities
You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest
You will bring excellent communication skills and a passion for putting our guests first
Handle customer complaints as necessary
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Work with the housekeeping staff to ensure rooms are ready for new guests
Perform regular bookkeeping duties : make sure hotel guest information is current and correct
Job description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.

You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation :

Responsibilities :
• Handle customer complaints as necessary
• Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Perform regular bookkeeping duties : make sure hotel guest information is current and correct

Qualifications :
• Has experience answering telephone calls and troubleshooting stressful situations
• 1+ year of hotel industry experience or related job preferred
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• High school diploma, GED, or equivalent
• Has previous experience or working knowledge of Microsoft Office and reservation management systems

About Company

We are a smaller hotel located right off 67. We are a tight-knit staff looking to add to our family! We strive to give our employees an enjoyable place to work.

The downtime in this position provides flexibility for you to work on things like schoolwork in your free time. This job opportunity comes with travel benefits, frequent employee recognition, and a lifelong career if you decide to take it in that direction! You will meet people from all over the world and all different walks of life.

Last updated : 2024-0+-30