Front Office Associate

Job Summary
Plastic Surgery Associates is a dedicated cosmetic surgery practice committed to providing exceptional patient care. We are seeking a detail-oriented and organized Front Office Associate to join our team. This role is essential in ensuring seamless communication, efficient scheduling, and accurate patient records.

Key Responsibilities:

Screen and manage incoming phone calls, directing inquiries appropriately.
Schedule patient and surgical appointments for physicians.
Communicate with patients and other physician offices via phone, email, or in person.
Obtain, follow up on, and manage patient payments.
Receive laboratory results, facilitate patient clearances, and ensure charts are complete.
Maintain and update patient charts, including scanning and securely disposing of outdated documents.
Qualifications:

Prior experience in a medical office or administrative role preferred.
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Proficiency in electronic medical records (EMR) systems is a plus.
Ability to maintain patient confidentiality and comply with HIPAA regulations.
Qualifications

Proven experience as an office assistant or in a similar administrative role.
Familiarity with phone systems and front desk operations.
Strong organizational skills with attention to detail.
Excellent verbal and written communication abilities.
Experience in customer support or personal assistant roles is a plus.
Bilingual candidates are encouraged to apply for enhanced communication with diverse clients.
If you are looking for an opportunity to contribute to a dynamic team while developing your professional skills, we encourage you to apply for the Office Assistant position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Schedule:

8 hour shift
Experience:

Medical office: 1 year (Preferred)
Ability to Commute:

Miami, FL 33143 (Required)
Work Location: In person