Front Office Executive
- Category: Receptionist & Front office Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 30K
- Published on: 2025/09/14
Full job description
Job Summary:
We are looking for a proactive and well-organized Front Office Executive to join our team. The ideal candidate will serve as the first point of contact for incoming communication and will manage various front-desk and back-office responsibilities efficiently.
Key Responsibilities:
Responding to Calls:
Answer incoming calls promptly and professionally
Redirect calls to the appropriate department or personnel
Maintain a call log and ensure follow-ups when necessary
Handling Chat Messages:
Manage customer and internal chat queries across various platforms
Provide accurate and timely responses
Escalate issues to the concerned department if needed
Back Office Work:
Maintain records, logs, and files as required
Assist with data entry, coordination, and document preparation
Support internal departments with administrative tasks
Skills & Qualifications:
Strong communication skills (written & verbal)
Basic computer knowledge (MS Office, Email, Chat Tools)
Good multitasking and time-management skills
Ability to remain calm and professional under pressure
Prior experience in a front desk or administrative role is a plus
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Experience:
Customer service: 3 years (Preferred)
Language:
English (Preferred)
Location:
Andheri, Mumbai, Maharashtra (Preferred)
Work Location: In person
Application Deadline: 21/07/2025
Expected Start Date: 25/07/2025
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