Front Office / Receptionist (Bandra, Mumbai)

Hiring: Front Office Executive / Receptionist

Location: Bandra (West), Mumbai

Experience Required: 5+ Years

Salary: ₹20,000 – ₹25,000 per month

Joining: Immediate Joiner Preferred

Role Overview: We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced orthopedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties – it’s a blend of front desk management, customer engagement, sales support, and administrative responsibilities.

Key Responsibilities:

Warmly Greet & Welcome Visitors: Create a positive and professional first impression.
Manage Phone Communications: Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
Appointment Handling: Schedule and manage appointments efficiently.
Cash Handling & Invoicing: Collect payments, issue invoices, and maintain accurate transaction records.
Maintain Reception Area: Ensure the front desk and waiting area remain clean, organized, and well-stocked.
Sales & Lead Generation: Assist the team with upselling services and identifying new leads through face-to-face interactions.
Administrative Support: Order office supplies, maintain records, and assist with general administrative tasks.
Customer Service: Respond to inquiries, provide information about services, and resolve minor issues effectively.
Requirements:

Minimum 5 years of relevant experience in a customer-facing or administrative role
Strong communication skills in English and Hindi
Confident, presentable, and customer-focused
Proficient with basic computer and billing systems knowledge
Ability to handle multiple tasks efficiently
Prior experience in wellness, healthcare, or hospitality sector is a plus
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Fixed shift
Work Location: In person