Greenway Environmental Limited - Apprentice National Sales Administrator

Full job description
Apprenticeship Course - Level 3 Business Administrator for Greenway Environmental Limited

Monday - Friday 08:30am - 16:30pm Office Based

The role of an Apprentice National Sales Administrator is a new role with Greenway Environmental designed to allow growth in a family friendly business. Working with the Sales Managers, you will provide invaluable support to them in the day to day running of customer accounts within the waste industry. Working from our Sales Office in Hinkley this is a full-time role.

Responsibilities and Duties:

The main duties will be

Sales invoicing
Uploading documents onto the company portal
General office duties and administration
Completing Sales Reports
Performing data entry duties with regards to sales figures, metrics, and other key data

Key Skills Required:

Written and verbal communication skills for clear interactions with customers and staff
Computer literacy, including confident use of customer relationship management software, and Microsoft Office applications
Data entry skills for accurately updating customer records
Organisation skills for managing different customer cases simultaneously
Conflict resolution skills for dealing with challenging customer cases

Qualifications Required:

A minimum grade C in English and Maths is required but consideration will be given to candidates with previous experience in this type of role.

Benefits in the role:

20 days holiday (+UK bank holidays). After 2 complete years raising by one day for each completed year up to a maximum of 25.
Private healthcare + Dental care
EAP programme
Shopping discounts

What are the future prospects for the Apprentice upon completion of their course?

Full time position as per apprenticeship role with unlimited opportunities to progress in other areas within the business where qualifications and experience are appropriate.


Training Information

Over the course of 18 months, you will study topics such as understanding an organisation, regulations, policies & processes/procedures, aspects of project management, how to manage performance, planning, organisation & decision-making skills, quality and process improvement, business fundamentals and IT & external environmental factors (these subjects may differ). Upon successful completion of the apprenticeship programme, you will achieve a Level 3 certification.

If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.

Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner’s preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.

You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA).

As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption.