Guest Experience Leader - Hotel Operations
- Category: Hotel Jobs
- Location: Pune, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 32K
- Published on: 2025/09/17
About Us
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At Treebo Hospitality Ventures, we take pride in our commitment to quality and service excellence. Our company overview provides valuable insights into our operational ethos, culture, and values.
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As a Guest Experience Leader, you will play a critical role in translating the organisation's objectives into tangible results. You will be responsible for managing guest expectations, collaborating with hotel partners, and mentoring staff to achieve service excellence.
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Your Key Responsibilities
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• Perform Root Cause Analysis to eradicate quality-related issues.
• Conduct follow-up with staff to ensure high standards of quality are maintained consistently.
• Liaison between the company and Hotel Partners for all support/communications from both parties.
The ideal candidate will possess good communication skills, leadership abilities, and client relationship management skills. They should also have attention to detail, entrepreneurial approach towards problem-solving, and willingness to travel extensively within the assigned territory.
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