Guest Service Agent (Casual)

Job details
Job type
Casual
Shift and schedule
Weekend availability
 
Location
Perth WA
 
Benefits
Pulled from the full job description
Uniform provided
 
Full job description
Guest Service Agent (Casual)

Beyond Assisting Guests, It's Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge

Nestled in the vibrant cultural, dining, and entertainment scene in the heart of Perth, DoubleTree By Hilton Perth Northbridge extends a warm welcome with its signature cookie upon arrival. Strategically located near key attractions like Yagan Square and the Western Australian Museum, the hotel offers easy access to Perth's local treasures.

With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. Indulge in delicious grill items, tapas, and cocktails at James St Bar + Kitchen, ensuring a memorable stay with seamless relaxation and convenience.

Welcome to A World of Opportunities

Why do we enjoy working here? This is more than just a workplace.

Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

A World of Rewards

Grow your Career your next position could be as a Team Leader or Supervisor.
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
Smart uniform provided and laundered
Complimentary fresh and healthy meals when on-duty catering
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
25% off Food and Beverages (subject to individual outlets)
Modern and inclusive Team Members' areas
Recognition non-stop all year long!
Responsibilities

Crafting Memorable Moments: The magic of guest relations and exceptional customer service!
A Brand Ambassador
Mastering the art of auditing and database wizardry, complete with record-keeping magic!
Ensuring peace of mind through vigilant safety and security measures
Swiftly addressing guest inquiries and special requests with tailored solutions
About You:

Proven track record in a comparable position with flexible weekend and overnight availability
Have full Australian working rights (at least 6 months) and reside in the Perth Metropolitan Area
Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

 
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