Guest Services Associate

  • Category: Office Assistant Jobs
  • Location: Mumbai, Mumbai, Maharashtra
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 25K to 29K
  • Published on: 2025/09/28

Designation: Guest Service Associate

Mini. Education Required – Bachelor's or Diploma in Hospitality (or Relevant Field)

Job Timings – Rotational Shifts ( last shift is 4 PM to 1 AM)

Working Terms:

- + hours working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working days

- Rotational Shift Timings

- Uniform & grooming required as per standard

Skills Required:

- Basic knowledge of Microsoft Office (Excel, Word, PPT)

- Problem-solving skills

- Can maintain calm under pressure

- Team Player

Role & responsibilities:

-Customer Delights

-Event Operations

-Handling and Coordinating High-Profile Guests

-Escorting VIP Guests

-Hosting & Coordinating Events

-End-to-End Service to High-Profile Guests

- Customer Interaction

- Game Operating & Playing

- Selling Skills

- Customer Operations Handling

Perks and benefits

-24 Days paid Annual Casual Leave after probation period

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

- Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

- Public Holiday double wages


Company Name: SHOTT Amusement Limited

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