High- End Medical Spa Receptionist - AKA client experience Queen or King | Elite Position|

This is not your average front desk role.
This is not a casual gig.
This is a career move into the luxury medical aesthetics world — and we’re only interested in the best of the best.

Hope Cosmetics is a multi-award-winning, industry-leading medical spa. We are expanding our team and searching for a polished, proactive, and powerhouse receptionist who knows how to make every client feel like they’ve just walked into a five-star boutique.

You’re not just greeting — you’re commanding the front lines.
You’re not just answering phones — you’re converting inquiries into loyal clients.
You’re not just checking people in — you’re curating an unforgettable, elevated experience.

You Are

A people-person who lights up a room, effortlessly warm and charming, never awkward
Sharp, polished, and always looking the part in medical scrubs (this isn’t jeans and t-shirt territory)
Trained in hospitality or service with strong sales experience (restaurant servers who upsell with ease — this is your moment)
Unflappable under pressure: you thrive in chaos, never freeze, and handle multitasking like a pro
Coachable but confident: you're hungry to learn, take initiative, and welcome feedback like gold
Tech-savvy, organized, and obsessed with keeping calendars, emails, and patient records tidy and on point
Able to handle the admin side like a boss: follow-ups, recalls, inventory, client notes, before/after photos, laundry — yes, laundry. We’re all hands on deck.
You Will Be

The face and first impression of Hope Cosmetics: greeting every client with warmth and confidence
The sales connector: recommending treatments, memberships, and products to help clients achieve their goals
A solutions expert: turning “browsing” clients into booked appointments
A policy enforcer: handling last-minute cancellations with professionalism (our 48-hour policy applies — with grace)
A social media assistant: helping manage DMs, online booking inquiries, and engaging with followers
A client care coordinator: from hot towels to drink service, getting slippers and coats, you elevate the experience start to finish
Bonus if You

Know our services and products (or are eager to get trained fast)
Can talk skincare and injectables with confidence (or will after shadowing Hope)
Understand what makes a medspa luxurious — and how to embody that in everything you do
Have experience sending marketing emails, client education emails, and organizing product/service promos
Compensation & Perks

Competitive hourly wage + performance bonuses (product sales, consultation bookings, membership conversions)
Team bonuses
Recognition bonuses
Year-end rewards
Advanced industry training with Hope herself
Access to treatments and skincare discounts
You’ll feel valued, challenged, and elevated every day
Ready to step into your luxury era?
Submit your resume and a short video telling us why you’re the perfect fit.
We want your personality to shine.

Hope Cosmetics
Where confidence is curated — and excellence is expected.
Only apply if you're ready to go all in.

Job Types: Full-time, Part-time

Pay: $20.70-$21.8+ per hour

Expected hours: 20 – 40 per week

Benefits:

Flexible schedule
On-site parking
Store discount
Flexible language requirement:

French not required
Shift:

Day shift
Evening shift
Morning shift
Work days:

Monday to Friday
Weekends as needed
Application question(s):

Interview Preparation Tips:
Come ready to tell us: How would you handle checking out a patient while answering a phone call and greeting someone who just walked in?

What do you know about Hope Cosmetics’ services?

How do you turn an unhappy client into a raving fan?

Pitch us something — right off Hope’s desk. Sell it to us. Confidently.

Work Location: In person

Application deadline: 2025-04-14