ICT District Services Engineer: General

Full job description
ICT District Services Engineer !

Based at Auckland
Band I
Police Employee
Permanent/ Full Time
NAV
JR 536135+

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

As a District Services Engineer you will be responsible for providing 24/7 field support across a wide range of critical Police infrastructure including radio, telephony and computer networks.

Supporting our digital and analogue radio networks is a critical component of this role and as such, skills and experience in maintaining radio infrastructure and radio console dispatch systems is highly desirable.

The successful applicant will be required to regularly be on call as well as being available to travel away from home on an as needed basis to support the wider team.

Key Accountabilities:
Provide onsite technical support
Maintain the Police Radio Networks
Provide desktop computer support
Proactively identify ICT risks to service delivery
Coordinate contractor work and access
Contribute to successful delivery of ICT projects.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others

We’re looking for someone with a can do, customer first attitude, who while having extensive experience in maintaining land mobile radio networks, is also willing and able to also provide support across other ICT workstreams – computer, telephony etc.

Whakaritenga motuhake | Special requirements

This role covers the Tamaki Makaurau area and regular travel will be required.
Must have a recognised tertiary qualification in telecommunications/IT, OR relevant radio network experience.
Competent and qualified or willing to train for working at height.
Ideally be 4WD qualified with a full drivers licence.
Ideally hold a current Electrical Appliance Service Practicing License.
Prepared to be on call.

This role is set at Individual Contributor level , this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/03-2025/ict_district_services_engineer.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and ******* testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $102,808 and $108,8+4 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Tuesday 15th July 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact deepa.shankar @police.govt.nz