Incident and Injury Manager

Your SUPER career starts here

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at awaresuper.com.au

Your New Role

As the Incident and Injury Manager, you oversee early intervention and manage health, safety, incident, and injury processes across our business. This role acts as Aware Super’s nominated Return to Work Coordinator and is a key contributor to managing both physical and psychological health and safety risks.

In this role, you will :

Manage workers' compensation claims, injuries, rehabilitation, and return to work planning
Function as the primary point of contact for Workers Compensation Insurer(s) and Preferred Providers
Conduct incident investigations, root cause analysis, and remediation planning
Ensure compliance with statutory obligations and keep accurate records
Foster a psychologically safe ‘speak up’ culture to drive transparency in WHS reporting
How do you exceed our expectations?

To be successful in this role, you will have a deep understanding of WHS and injury management and have proven experience in end-to-end management of incidents.

In addition, you will have:

Minimum Cert 4 OHS with recent applied practical knowledge & experience
Qualified Return to Work Coordinator with experience managing complex psychological and physical workers compensation claims
Strong analytical, investigative, and reasoning skills
Workers Compensation experience in multiple jurisdictions
Good understanding of wage reimbursement and rate calculations
Demonstrated time management and stakeholder management skills
Experience in supporting the re-design of frameworks and developing processes for the business
Experience working in a White-Collar environment (desirable)
A degree in Psychology or experience managing psycho-social incidents (desirable)
Employee Experience

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you’ll love working at Aware Super:

Have a super impact: You’ll think big and care deeply to help more Australians live their best lives in retirement.
Be part of something super unique: You’ll work to reshape super and retirement. We’ll invest in your growth and give you the opportunity to work on career-defining projects.
Work with super humans: You’ll work hard and innovate, but also have some fun along the way.
Feel super cared for: We’ll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.
The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.