Installation Coordinator (Scheduling)

About our Organisation


With over 30 years of experience, Regency is the market leader in shower screens, wardrobes, mirrors, and glass splashback products for residential buildings. Our quality products are locally made and globally backed, with manufacturing plants across Australia.


About our Opportunity


As an installation coordinator and integral team member of our Albury branch, you will be the conduit between our customers, our manufacturing department, and our installers in the field, coordinating the installation of our products.



Our team provide an exceptional level of service within a fast paced environment, customer service must be at the forefront of every interaction as you navigate interactions between customers and Installers providing a clear flow of information to enable jobs to be scheduled in a timely and efficient manner. At times you will need to troubleshoot solutions concerning installation issues and timings to improve the customer experience and meet the requirements of our customers.


In addition, you’ll:

liaise with production regarding the completion of products
schedule installation dates in line with production dates and customer needs
work in partnership with customers, installers and internal personnel
prepare documentation for installations
cross-checking of installer invoices

About You

highly organised, able to multi-task and prioritise multiple tasks
ability to work calmly and efficiently with tight deadlines
enthusiasm to work in a rapidly changing & challenging manufacturing environment
data entry skills with high attention to detail and accuracy
competency using MS Suite, ability to gain competency with in-house systems quickly

What's on Offer

Competitive base salary
Permanent full-time role, flexible start and finish times
On-site secure parking
Ongoing training and career development encouraging you to feel confident
Generous discounts on our extensive range of products
Ability to schedule leave every year at Christmas
An extra day’s paid leave for your birthday
A friendly, supportive and close-knit team

Your Next Steps


If you are a highly organised, results-orientated individual with strong interpersonal skills who want to make your mark in a successful and growing company, we would like to hear from you. Apply now!

VENTORA builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.