Intermediate Representative| Client Processing

Intermediate Representative, Client Processing

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Cash Reconciliation. This role is in Pune Maharashtra - HYBRID.

In this role, you’ll make an impact in the following ways:
• Perform account reconciliation for the assigned deals and cashflows sent as per agreed SLA
• Investigation and resolution of breaks to facilitate the completion of the reconciliations each day
• Liaise with client and client service team to resolve any queries that might arise
• Handle day to day work with minimal guidance from Supervisor
• Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment
• Ensure daily activities are performed as per pre-defined procedures
• Professional and timely handling of inquiries from Client and Client Services team
• Build strong relationships with internal Loan COE teams via clear and effective communication
• Effective multi-tasking and time management skills
• Flexible with working in complete US facing hours
• Client Relationship Support:

Provide support in maintaining the client relationships.

Maintain a working knowledge, as appropriate, of the accounts and applicable documents.

Ensure that inquiries, both internal and external, are addressed promptly.

Identify and escalate issues in a prompt and timely manner which may impact clients.
• Develop an environment of continuous focus on quantifiable productivity and quality.
• Assists with administrative items where applicable. May provide guidance to less experienced support staff.

To be successful in this role, we’re seeking the following:
• Bachelor's degree with 1-3 years’ experience in Reconciliation process or in back-office operations of a reputed foreign bank
• Strong Interpersonal skills to be able to communicate effectively.
• Strong PC skills, including knowledge of Microsoft Office Suite
• Applicable local/regional licenses or certifications as required by the business.
• Flexible with shift timing and weekend working as may be required to support the business requirements.

At BNY, our culture speaks for itself. Here’s a few of our awards:
• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums