Investigations Officer

The Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.

Please note this advertisement is a continuous applicant pool meaning there may not be an immediate vacancy to be filled. We will keep your details on file for consideration when opportunities arise and will make contact if you are shortlisted

Investigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months.
Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced in an appropriate manner and appropriately documented in accordance with organisational policy.
Prepare and submit high quality briefs-of-evidence and investigation reports with recommendations regarding the prosecution of health service providers.
Liaise with internal and external stakeholders to obtain information to support the investigations processes and enhance service delivery.


The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.
APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button***