IT Business Analyst - Agile

Job Description:

Experience: 2 to 4 years

Location: Chennai

Roles & Responsibilities:
• Requirements Gathering: Experience in working with customers to understand their requirements and document them in the form of Business Requirements and then expand them to Functional Requirements.
• Business Process Analysis: Analyze existing business processes and workflows to identify areas for improvement, optimization, and automation.
• Solution Design: Work closely with the project team to design and propose IT solutions that align with business goals. Create functional specifications, user stories, and system diagrams.
• Documentation: Experience in preparing clear and concise documentation of business requirements, process maps, and solution designs. Maintain documentation throughout the project lifecycle, including BRD, FSD, User stories/Acceptance criteria’s and training manuals.
• Data Analysis: Analyse data to identify trends, patterns, and insights that can inform business decisions. Collaborate with data analysts and data scientists as needed.
• Stakeholder Communication: Act as a liaison between business stakeholders and the technical team. Ensure effective communication and understanding of requirements.
• Quality Assurance:
• Collaborate with QA teams to define test cases and ensure that the delivered solutions meet the specified requirements and quality standards.
• Able to conduct UAT.
• Change Management: Assist in change management activities, including training, communication plans, and user adoption strategies.
• Project Management: Support project managers in planning, tracking, and reporting on project progress. Help to identify and mitigate project risks.
• Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies. Identify opportunities for process improvements and innovation.
• SDLC/Agile:
• Good Understanding of SDLC to ensure requirements are effectively integrated in the development and testing phases.
• Able to work within an Agile framework, participating in sprint planning, daily stand-ups, and retrospectives. Collaborate closely with development teams and adapt to changing project priorities.
• Good experience with JIRA or other similar Project management tools
• Create and maintain product backlog by organizing the features as Epic, User stories, Tasks etc., Creating detailed User stories with functional requirement along with inputs from customer and engineering team. Define the Acceptance criteria.
• Technology: Must be familiar with technology at a high level to enable understanding of technology/tech stacks issues related to software development.
• Qualifications:
• Bachelor's in engineering degree (IT, or a related field). MBA degree preferred.
• Experience in the IT services industry is highly desirable (Product/Services).
• Manage a team of Junior Business Analysts as required. Capacity to lead a small team and ability to be an individual contributor at the same time is a key part of the roles and responsibilities.
• Open to travel to customer locations for short to medium term durations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in business analysis tools and methodologies.
• Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
• Experience working in BFSI projects is as an added advantage