IT Help Desk Support

OhioHealth


Cook - Part Time- AM & PM Shifts
OhioHealth • Pickerington, OH, United States • via LinkedIn
12 hours ago
Part-time
No Degree Mentioned
Apply on LinkedIn
Apply on Glassdoor
Job highlights
Identified by Google from the original job post
Qualifications
Years of experience: 1
Knowledge of safe and sanitary food handling techniques
One year food preparation Experience
Benefits
Scheduled Weekly Hours
Responsibilities
Responsible for the preparation of hot foods for patients and retail customers
Is responsible for cleaning, sanitizing, and orderly appearance of equipment and work area
Preparation of hot food items in large volume
+ more items(s)
Job description
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

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Planned Parenthood Southwest Ohio Region


IT Help Desk Support
Planned Parenthood Southwest Ohio Region • Springfield, OH, United States • via LinkedIn
7 hours ago
Full–time
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
Experience with desktop, hardware, software and operating systems, including diagnostics and maintenance procedures
Experience with Help Desk functions and procedures
Passionate commitment to PPSWO’s mission and values related to health equity, especially centering on racial equity, and a deep sense of accountability to community
Demonstrated ability to be responsive to changing priorities and simultaneously handle multiple complex initiatives
Strong attention to detail
A demonstrated ability to work and build trust across cultural differences as well as to effectively communicate across differences related to race, class, age, gender, gender identity and expression, ****** orientation, religion, ethnicity, national origin or ability
Demonstrated excellent customer service, verbal, and written communication skills
Working knowledge of Microsoft applications
Excellent organizational skills, attention to detail, and the ability to keep organizational systems well organized and up to date
Able to write and speak English
Demonstrated ability to present information in a clear and concise manner, instruct others in the use of software applications and provide computer support
Ability to communicate professionally with individuals of diverse backgrounds in a non-judgmental manner
Commitment to PPSWO’s mission, goals and objectives
Ability to lift and /or move up to 25 pounds, sit, talk, hear, stand, bend, walk; use hands and fingers, handle or operate objects, reach with hands and arms; climb and balance; stoop, kneel, crouch, crawl, and use repetitive motions of the hands and wrists
Ability to get to the work site; also other PPSWO health centers and meetings when required
Hepatitis B and MMR Immunization records
COVID Vaccine Card
Flu Vaccination
References( 5, 2 former supervisors, colleagues) email addresses
Benefits
Voted top place to work
Supportive team environment
11 Paid holidays a year
Matching 401k
Health care plan
Extensive training program
Starting $23.00 - $27.00 Hourly, based on experience
Responsibilities
May 2023 JOB SUMMARY: Provide secondary support, maintenance, and training for IT systems/hardware
Participates in onboarding of new employees on IT systems and works with CHN and affiliate leadership to ensure the IT systems function well
Travels to all PPSWO buildings when necessary to troubleshoot and repair hardware, software, and wiring issues
Perform in this position in accordance with the agency’s expectations for Customer Service, Teamwork, and Interpersonal Relations
Configure, install, and repair all affiliate hardware
Install and maintain affiliate software applications in conjunction with CHN
Provide technical support and on-site training to end-users
In consultation with CHN, provide on-site technical support to affiliate computer networks
Maintain security of network, especially anti-virus measures
Support, maintain, and troubleshoot Exchange server hardware, software, and connections
Maintain affiliate mailbox accounts, distribution lists, public folders, and shared calendars
Leads the IT portion of new employee orientation and ensures all users are able to access all applications as assigned
Monitor system utilization, capacity, and efficiency
Act as general overall technical hardware/software troubleshooter for all clinic sites
Plan and recommend changes in systems software applications, communications configurations, user requirements based on affiliate plans and direction, and system performance
Work in coordination with the IT Director on PMS and other IT projects
Perform other duties as assigned by supervisor
Demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and care delivery
Job description
PLANNED PARENTHOOD SOUTHWEST OHIO REGION JOB DESCRIPTION POSITION: Help Desk Support – Level 2 DEPARTMENT: Operations REPORTS TO: COO STATUS: Non-Exempt (Full-time) UPDATED: May 2023 JOB SUMMARY: Provide secondary support, maintenance, and training for IT systems/hardware. Participates in onboarding of new employees on IT systems and works with CHN and affiliate leadership to ensure the IT systems function well. Travels to all PPSWO buildings when necessary to troubleshoot and repair hardware, software, and wiring issues. Perform in this position in accordance with the agency’s expectations for Customer Service, Teamwork, and Interpersonal Relations. RESPONSIBILITIES: Desktop Support:
• Configure, install, and repair all affiliate hardware
• Install and maintain affiliate software applications in conjunction with CHN
• Provide technical support and on-site training to end-users. Network Administrator:
• In consultation with CHN, provide on-site technical support to affiliate computer networks
• Maintain security of network, especially anti-virus measures. Exchange Administrator:
• Support, maintain, and troubleshoot Exchange server hardware, software, and connections
• Maintain affiliate mailbox accounts, distribution lists, public folders, and shared calendars. Leads the IT portion of new employee orientation and ensures all users are able to access all applications as assigned. Monitor system utilization, capacity, and efficiency. Act as general overall technical hardware/software troubleshooter for all clinic sites. Plan and recommend changes in systems software applications, communications configurations, user requirements based on affiliate plans and direction, and system performance. Work in coordination with the IT Director on PMS and other IT projects. Perform other duties as assigned by supervisor. KNOWLEDGE AND SKILL REQUIREMENTS:
• Associates Degree in Computer Science or related field and/or three (3) years’ experience with personal computers in a networked environment; or equivalent training is preferred
• A background in health clinic operations, medical billing and/or patient management software is highly desirable
• Experience with desktop, hardware, software and operating systems, including diagnostics and maintenance procedures
• Experience with Help Desk functions and procedures. Passionate commitment to PPSWO’s mission and values related to health equity, especially centering on racial equity, and a deep sense of accountability to community. Demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and care delivery. Demonstrated ability to be responsive to changing priorities and simultaneously handle multiple complex initiatives. Strong attention to detail. A demonstrated ability to work and build trust across cultural differences as well as to effectively communicate across differences related to race, class, age, gender, gender identity and expression, ****** orientation, religion, ethnicity, national origin or ability
• Demonstrated excellent customer service, verbal, and written communication skills
• Working knowledge of Microsoft applications
• Excellent organizational skills, attention to detail, and the ability to keep organizational systems well organized and up to date. Able to write and speak English
• Demonstrated ability to present information in a clear and concise manner, instruct others in the use of software applications and provide computer support
• Ability to communicate professionally with individuals of diverse backgrounds in a non-judgmental manner. Commitment to PPSWO’s mission, goals and objectives. PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
• Ability to lift and /or move up to 25 pounds, sit, talk, hear, stand, bend, walk; use hands and fingers, handle or operate objects, reach with hands and arms; climb and balance; stoop, kneel, crouch, crawl, and use repetitive motions of the hands and wrists
• Ability to get to the work site; also other PPSWO health centers and meetings when required. Requirements
• Hepatitis B and MMR Immunization records
• COVID Vaccine Card
• Flu Vaccination
• References( 5, 2 former supervisors, colleagues) email addresses

Benefits
• Voted top place to work
• Supportive team environment
• 11 Paid holidays a year
• Matching 401k
• Health care plan
• Extensive training program

Starting $23.00 - $27.00 Hourly, based on experience.